SAP Support Portal - Part 03

For each incident raised by a user, the User Administrator opens the required R/3 and HTTP connections specifically.

I will tell you in the process step by step

First, we are login SAP support portal with S-User ID and password

SAP Portal login link: https://me.sap.com/home

First, we will open the R/3 connection for the OSS cases.

For remote connectivity, please refer to the URL below.


Now the screen looks like this



After providing the support portal credentials to you, the Basis team added the system details for the particular system in the SAP portal.


First check whether the SAProuter connection test has been completed. If it is done, it will appear as shown below.



For the R/3 and HTTP connections, you need to click the option below to open the connection.


After opening the R/3 and HTTP connections, you need to check the service connection diagnostics test.



If it is successfully displayed like this for both R/3 and HTTP connections.


Now, to maintain the credentials for the particular system, click on the “Maintain Access Data” option.


Then, click on the “Add” option and enter the required details.



For R/3 credentials: 


For HTTP credentials:



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